If your question is not answered here,
then please contact us, and we will help you with your
enquiry.
How much space do you need for the hot
tub?
2 Metre x 2 Metre surface is sufficient
to install our hot tubs.
How do
I get the hot tub to where
I would like it?
The hot
tubs are collapsible and are stored in boxes that can be carried through any standard
door or garden gate.
Can I have the hot tub
installed anywhere?
All hot tubs MUST be installed on a
structurally sound, relatively smooth and level surface that is free of sharp
objects and is strong enough to support it when filled.
We will inform you if the location that you want the hot tub
installed is not suitable.
How much does the hot tub
weigh when filled up?
The hot tub weighs approximately 1300 Kg
when filled with water.
What size are the hot
tubs?
Approximately 700mm (27.5 “ High.) and 1.9
M (6 ft in diameter.)
How much water will we
need?
SPA-n-a-BOX has a capacity of up to 1250
Litres.
Can our hot tubs be used
outdoors?
Our hot tubs can be used all year round
even in the rain and snow! You just need to have the space in
your garden or patio for outdoor use.
Can I move the hot tub once
it has been delivered?
Once the hot tub is filled up, you
must not try to move it. When our hot tubs are delivered, you
sign an agreement stating that you will not attempt to move
the hot tub.
How soon after delivery can we use the hot
tub?
If cold water is used then you need to
wait 12-18 hours, this is why we deliver all our hot tubs a
day before they are needed. However if a hot fill is used then
the spa can be used 1-2 hours after filling, giving you an
extra days use.
How Hot Can The Hot Tub
Get?
The water in a spa or hot tub should never
exceed 40°C (104°F). Water temperatures between 38°C (100°F)
and 40°C (104°F) are considered safe for a healthy adult.
Lower water temperatures are recommended for extended use
(exceeding 15 minutes) and for young children.
How do I maintain the heat
in the hot tub?
Place cover on hot tub and lock it
place.
Please note: Cover must be in place for the hot
tub to heat properly.
How do I control the
temperature in the hot tub?
The digital
display on the power pack displays the current water
temperature, this can be easily adjusted by using the + and – buttons.
How much will the hot tub cost to
run?
Depending on your desired temperature and
amount of use, between 20p and 50p per day.
Do we need to use any
chemicals?
When the hot tub is delivered, our
engineer will fill your spa and add the correct amount of
chemicals to the water. Then once per day or before use, check
the chemical level using supplied test strips. This is a
visual test and is easy to do and our engineer will take you
through all the steps as part of the installation. The
required amount of test strips & chemicals for the hire
period are supplied by us.
Can we drink and eat in the hot
tub?
Of course. But we strongly recommend using
plastic glasses.
Will my floor get
wet?
Yes, your
floor will get wet. We recommend using the hot tub outdoors or
in a place where water can easily drain away. The amount
of water spilled depends on how many people are in the hot tub,
the number of times people get in and out and if the
turbo jets are running.
How many people can we fit in?
You can fit between 4 and 6 adults depending
on their size
Do I need to Shower before getting in
the hot tub?
Yes, this helps to keep the water
clean which means you have a better and healthier hot tub
experience.